We aim to ship all orders within 1–2 business days. Standard delivery within Canada & the USA takes 2–5 business
days. International orders may take longer depending on customs.

Yes! We offer free standard shipping on orders over $150 CAD.

We accept returns within 30 days of purchase, provided items are in their original, unworn condition and include all packaging. Refunds are issued to the original payment method (minus shipping).

Yes—exchanges are available within 30 days. For gifts, we can issue a store credit instead of a refund.

Yes. Custom pieces, personalized jewelry, and clearance items are final sale and non-returnable.

Yes. All Veve London jewelry comes with a 6-month warranty covering manufacturing defects.

Avoid contact with water, perfume, lotions, and cleaning agents. Store in your Veve London jewelry box or pouch to prevent scratches. Clean gently with a soft, lint-free cloth.

We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, and Google Pay.

Yes. Once your order is shipped, you’ll receive a tracking number by email.

Yes—all Veve London jewelry comes in our signature gift packaging, ready for gifting.

Absolutely. You can add a personalized gift note at checkout.

Our customer care team is here to help!

Email: support@vevelondon.com

Response time: 1-2 business days